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FAQ

  • What is a Cloud Sim number?
    • Cloud Sim provide additional mobile phone numbers for use on your main mobile device, allowing you to make and receive calls and send and receive messages, without giving out your personal number.
    • Cloud Sim numbers can be used for work, dating, classified ads, online selling, webforms, international presence or to prevent nuisance calls
    • You can decide when you are available on each of your numbers and set up individual voicemail messages so your boss does not hear the same message as your best friend in New York.
  • What can I do with a Cloud Sim number?

    Cloud Sim numbers are real mobile phone numbers where the calls/messages are received by the Cloud Sim app over Wi-Fi or mobile data. They allow you to connect with people or share your number while keeping your personal number private.

  • Are they expensive?

    The cost of Cloud Sim numbers is very reasonable. Calls start at less than 1p/1c per minute. All rates are visible in your app.

  • How do I get a Cloud Sim number?

    Cloud Sim numbers are available from your app home screen.

  • Can I receive calls on my Cloud Sim numbers?

    You can receive calls once you share your number with your contacts.

  • Can I make calls on my Cloud Sim numbers?

    You can make low cost calls to any phone, anywhere in the world from your Cloud Sim numbers.

  • Can I use Cloud Sim numbers on an iPad or Android tablet?

    Yes, you can turn your iPad or Android Tablet into a fully functioning phone with Cloud Sim numbers.

  • What happens to my Cloud Sim number if it expires?

    Your Cloud Sim number will be removed once your subscription has expired and not been renewed.

  • Will I be able to retrieve my Cloud Sim number at a later date?

    Lapsed Cloud Sim numbers cannot be retrieved.

  • Will I be notified when my Cloud Sim Number will expire?

    The app clearly displays when you’re Cloud Sim number(s) will expire in Settings. We will endeavour to notify you prior to the expiry date of your Cloud Sim number(s), however it is your responsibility to ensure you retain access to your number(s).

  • How long does it take to activate my Cloud Sim number?

    Your Cloud Sim number is active from the time you create your new profile, but in some cases it may take a couple of hours to be published amongst all international networks.